Does anyone else get a bad gateway error frequently when using the THS website? It’s always when I go to click on a listing. I can do a search, I just can’t open any listings. Initially, when it happened I was able to go to another browser and it worked, but now I’m getting it on all browsers.
Any IT people on here know why this might happen? I don’t think it’s an issue on my end since it’s only on THS and only when I try to open listings.
The issue is not at your end. This is a server issue, not a browser issue thus, there is no need to change them
I cannot remember that ever happening to me on the THS site.
There is nothing you can do other than wait a second and/or refresh.
Have noticed that 502 occurs more often when Cloudflare is in the mix
A 502 error indicates a miscommunication between two web servers, where one receives an invalid response from the host.
This can be caused by heavy traffic, misconfiguration, network issues, and more.
Should you ever want to know more about server response/request, you can read all about it in this lovely protocol 
I haven’t had that message, but for the past week or more, I am not able to switch between the main TH page and the forum. When I click on the main page after I’ve been on the forum, I’m not able to look at sits. I have to now log out and log back in to do so.
I don´t have that problem. Do you have the same credentials to login to both sites? I have different ones
It’s the first time it’s happened to me, but it’s continued. I changed my settings just in case it made a difference, but no luck. For me, it takes only a minute to log back in, but a minor annoyance that hopefully goes away with next update.
@anon47943759 Thanks for the explanation. I thought it was some type of server issue but wasn’t sure. Unfortunately, it’s become a daily occurrence, often for long periods of time. 
Still getting this error message 6 hours later. I haven’t been able to open a listing at all today.
Hi @systaran
Have you reported the issue to Membership Services?
If not, I will pass it over to the relevant people to see if we can get some advice on what’s happening.
Jenny 
@Jenny This is still a persistent issue, I can’t search for or apply to listings. I attempted to contact member services through the chat. I was put in a queue to talk to an actual person. I waited for 30 minutes, but never got a person and had other things to do then.
Have said it before - but I think it’s worth repeating- since THS is a global web / app based business it would be helpful to have a dedicated tech support person / team that would be available to contact 24/7 for help members solve IT issues promptly .
And then such a team would set up a reporting-and-information site for all the bugs and suggestions. And they would organize some testing of notification delays, etc.
Posting to get attention today because I can’t get through to a human and I can’t apply to sits.
Hi @Marion just to let you know I have reported this issue to Membership Services so please do keep a look out for an email from them.
Thanks. I managed to use my phone to apply and once I had an email in, I was able to get to the listings.