# Anyone notice this bug?

**URL:** <https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221>\
**Category:** Sitter Questions, Advice & Chat\
**Created:** [9 March 2026 15:01 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221 "2026-03-09T15:01:26Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Oztravels](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/oztravels/32/23700_2.png) [@Oztravels](https://forum.trustedhousesitters.com/u/Oztravels)\
**Post date:** [9 March 2026 15:01 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/1 "2026-03-09T15:01:26Z")

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I just sent our profile link to someone. When that link is opened our profile shows our total number of reviews (43) however if you scroll through them they only go back 20 until they hit the references. But if I open the app without using the link I can see all the reviews. Anyone else notice that?

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**Author:** ![Jenny](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/jenny/32/43703_2.png) [@Jenny](https://forum.trustedhousesitters.com/u/Jenny)\
**Post date:** [9 March 2026 15:12 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/2 "2026-03-09T15:12:57Z")

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Hi @Oztravels

I’ve sent your comments over to the team, if I hear anything back I’ll let you know!

Jenny

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**Author:** ![Oztravels](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/oztravels/32/23700_2.png) [@Oztravels](https://forum.trustedhousesitters.com/u/Oztravels)\
**Post date:** [9 March 2026 15:18 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/3 "2026-03-09T15:18:36Z")

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Damn you are quick! 😳 It’s no biggie just interesting. Thanks!

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**Author:** ![Snowbird](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/snowbird/32/37379_2.png) [@Snowbird](https://forum.trustedhousesitters.com/u/Snowbird)\
**Post date:** [9 March 2026 17:05 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/4 "2026-03-09T17:05:48Z")

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The app combines reviews and references, with no distinction, and labels them as reviews. The website breaks them down. Hence the reason, at least in my instance, I have far more shown as reviews on the app vs the website. Yet another inconsistency between the website and the app. 🙄

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**Author:** ![MTBer](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/mtber/32/47039_2.png) [@MTBer](https://forum.trustedhousesitters.com/u/MTBer)\
**Post date:** [9 March 2026 17:12 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/5 "2026-03-09T17:12:24Z")

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> [@Oztravels](#):
>
> It’s no biggie just interesting

Thanks for bringing this to the attention of THS. It **IS** a biggie. For the HO it doesn’t give us ALL the info to consider if using a certain device. For some sitters it can effect them being considered or not by HOs. It should not be that way. Ughhhh. Glad the Comm Mgr is on it.

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**Author:** ![Oztravels](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/oztravels/32/23700_2.png) [@Oztravels](https://forum.trustedhousesitters.com/u/Oztravels)\
**Post date:** [9 March 2026 17:21 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/6 "2026-03-09T17:21:36Z")

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I’m my case, on the app the reviews are simply missing.

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**Author:** ![Snowbird](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/snowbird/32/37379_2.png) [@Snowbird](https://forum.trustedhousesitters.com/u/Snowbird)\
**Post date:** [9 March 2026 21:29 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/7 "2026-03-09T21:29:35Z")

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@Oztravels Yikes, some of the earlier ones of mine are also missing on the app. Thanks for noticing this. @Jenny, please add me to the list of ones to investigate.

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**Author:** ![temba](https://avatars.discourse-cdn.com/v4/letter/t/839c29/32.png) [@temba](https://forum.trustedhousesitters.com/u/temba)\
**Post date:** [10 March 2026 05:26 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/8 "2026-03-10T05:26:35Z")

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@Jenny That is the same for me as only the last 20 reviews are visible before references. However, I have a feeling it has been like this for some time. It’s a nuisance because I often refer hosts in another country to check out my reviews for that country and now that is not possible for them if using the app.

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**Author:** ![Silversitters](https://avatars.discourse-cdn.com/v4/letter/s/e480ec/32.png) [@Silversitters](https://forum.trustedhousesitters.com/u/Silversitters)\
**Post date:** [10 March 2026 09:04 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/9 "2026-03-10T09:04:33Z")

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@Jenny

This was reported on the forum and referred to tech team in August 2023 - they said they would keep us updated - but I can’t find any more updates since August 2023

> [@Has anyone had a "Missing" Review](https://forum.trustedhousesitters.com/t/has-anyone-had-a-missing-review/3124/20):
>
> For the last week most of my reviews seem to have gone missing on the app. Only the first 20 are showing. On my husbands phone all the reviews were still showing till a couple of days ago but now he too only sees the first 20…  
> We have tried uninstalling & reinstalling the app but its made no difference.

> [@Has anyone had a "Missing" Review](https://forum.trustedhousesitters.com/t/has-anyone-had-a-missing-review/3124/22):
>
> I will pass this on to our tech team.

> [@Disappearing reviews issue under investigation](https://forum.trustedhousesitters.com/t/disappearing-reviews-issue-under-investigation/39848/1):
>
> Just to let you know we’re aware that some members are experiencing disappearing reviews, we’re currently investigating and will let everyone know once it’s fixed. However it is likely this is only occurring when a sitter views their own reviews in their account, as so far we have seen no evidence to suggest a pet parents view is impacted. We will keep you all updated slightly\_smiling\_face

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<div class="post-metadata">

**Author:** ![Jenny](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/jenny/32/43703_2.png) [@Jenny](https://forum.trustedhousesitters.com/u/Jenny)\
**Post date:** [10 March 2026 09:12 UTC](https://forum.trustedhousesitters.com/t/anyone-notice-this-bug/75221/10 "2026-03-10T09:12:23Z")

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Thanks for your input, everyone! I’ve passed everything along to the team 🙂
