Bad Request?

THS News & Feedback
1

Tried to open several sit listings and got this:

400 Bad Request

Request Header Or Cookie Too Large

nginx

2

Hi @PeripateticPam

Sorry to hear that you’ve been getting this error message.

Are you still having the same issue? If so, can you let me know if this is happening on Mac or PC, and which operating system you’re using e.g Windows or Safari?

Jenny

3

@PeripateticPam, hopefully you got it working. Otherwise, here’s a few troubleshooting tips if using THS via an app. If using a desktop browser then update of device OS and general app OS still apply.

  • check that OS on your app device is up to date
  • check that THS app (and others?) on your device is up to date
  • sign-out of THS app, close app, sign-in to THS app
  • delete THS app; restrart device; reinstall THS app