We have been housesitting with THS for the past 8 years and have loved every bit of it.
We usually log in on our laptops, where we’ve taken quite a lot of care over the years to upload a detailed photo gallery to our profile. We made sure to write thoughtful (and hopefully funny!) descriptions for each picture to really showcase our personality and, most importantly, our genuine interactions with the pets we care for—which is really what housesitting is all about!
I just realized recently that when homeowners or sitters view our profile on the mobile app, only our main profile picture shows up. The rest of the gallery and those carefully written descriptions aren’t visible at all.
It feels like such a shame (and a bit sad!), as so much of the love and story behind a sit is told through those photos and captions. Seeing how a sitter bonds with animals in action is such a huge part of building trust for pet parents.
Could the product/tech team please consider bringing photo galleries and descriptions back to the app profiles? It would make a world of difference for both sitters showcasing their experience and owners trying to get a feel for who we are!
