Cockroach Infestation. No Telephone Support

Hi all. Does anyone know if THS answer their phones at weekends? The website is conflicting and says that they are open 7 days a week, 7am-7pm (UTC) and another page says M-F, 7am-7pm (BST). I have been trying to call for hours and hours to no avail.

We are at a housesit which is heavily infested with cockroaches. We have tried everything to get rid of them but we are fighting a losing battle. The apartment is filthy and cockroaches are EVERYWHERE, including in the fridge, microwave, in the bed (alive). My daughter is also seeming to be having an allergic reaction to the cockroach feces. She’s come out in a big rash all over her body and is using her asthma inhaler about 3/4 times a day, which is unusual. We cannot stay another night. THS are not answering their phones. This is turning into a nightmare.

@angela-communitymanager I am told that you may be able to assist. Thank you

Hi @Seran123 I will DM you now