I saw a reference to a three month’s membership in the contract details, however at checkout I don’t see that option? Any information on how to get that?
(title edited by Forum team to clarify the question)
I saw a reference to a three month’s membership in the contract details, however at checkout I don’t see that option? Any information on how to get that?
(title edited by Forum team to clarify the question)
Hi @Dog
I hadn’t heard of three month memberships, so as I’m still relatively new to the Forum, I checked this out with the team.
It turns out that we used to offer 3-month plans, but they haven’t been available for sitters or owners since 2020.
We have a very small number of members with active 3-month plans, which is why the terms and conditions reference that.
I’ve fed back to the team about how the mention of 3-month memberships in the contract details could be confusing, and I expect this is something that would be updated when no further active 3-month memberships exist.
Hope this helps! If you need any further information, reach out to Membership Services and they’ll be happy to help you.
Jenny