The way the booking fee was introduced and handled was extremely disappointing. I’ve lost trust in this platform, cancelled my renewal, and will only complete the sits I’ve already committed to.
On the mobile app, I wasn’t even able to tap to read the terms and conditions. It forces you to accept or log out. That’s unacceptable.
This decision will cost the platform a lot of sitters. Homeowners might still pay, but many sitters won’t want to continue under these conditions.