Hey, could someone from THS clarify if we retain any feedback on our own sitter profiles if we don’t pay for subscription fees over a period of time?
Previously I’ve seen mention that all feedback will be removed from your own account after 2 years without payment. Is this still the case, or is there a way to retain the feedback should we wish to subscribe again after 2 years?
If you do not remain members for a while, the best solution would probably be to screenshot your reviews.
Hi @pepsi_max2k
I asked the team, and they’ve confirmed that all details would remain on your profile unless deleted by the team.
If you have any other questions around this you can contact Membership Services directly by contacting them here.
If you’re using live chat, ask to speak to a human to reach the team a bit faster 
Jenny