It seems like if I dare chose a date, duration AND the types of pets I want to sit for - “looks like something is wrong” comes up. Or even if I’m just browsing the general map all of a sudden that message will come up. It happens every single time I’m on the site. As a nomad - I only have a certain amount of time to be looking for sits - so this is actually a really big problem, beyond just being dysfunctional overall. I’m so frustrated with this site!! Got any tips or tricks for what is causing this “looks like something is wrong” to come up all the time. Most recently it did it first thing when looking for a sit.
Are the search dates beyond your Membership renewal date possibly?
Maybe not helpful, but have you tried different browsers? Just saying, because the map works/doesn’t work differently for me on 2 different browsers on the desktop version (neither is good).
We have never encountered this. Suggest few generic tech fixes to help remedy or troubleshoot:
- power. shut down & restart device
- Updates. Ensure OS and THS app are current versions
- App. Uninstall & re-install THS app
- Browser. Try another internet browser
- Device. Try another device
I don’t use the AI search tool — It sucks. I get that error sometimes with even single-criteria searches. The beta tool is unreliable, returns inaccurate results, & the results can’t be sorted or saved. Calling it “beta” is generous indeed. Basically, at this point it’s there more for THS’ benefit rather than ours; we’re just helping “train” the new toy.
(It’s infuriating because it’s just not that hard to program search tools the normal way. 
)