Membership Issues

Hi Team
Trying to renew our membership . This screenshot shows that the Premium Sitter price is the same as the Standard Sitter at $169. We were planning to reduce our level to the Standard Sitter, but since the price is the same we want to opt for the Premium Sitter.
However when we hit the “Renew Now” button on the Premium Sitter entry, nothing happens.
It would be great to have the team focus on fixing the current site instead of adding new features few of us want!
How can I get the $169 Premium Membership?


Referred to Membership Services for assistance.