# Missing Review

**URL:** <https://forum.trustedhousesitters.com/t/missing-review/65391>\
**Category:** Owner Questions, Advice & Chat\
**Created:** [16 June 2025 16:04 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391 "2025-06-16T16:04:48Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![KallyMayzy](https://avatars.discourse-cdn.com/v4/letter/k/6bbea6/32.png) [@KallyMayzy](https://forum.trustedhousesitters.com/u/KallyMayzy)\
**Post date:** [16 June 2025 16:04 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391/1 "2025-06-16T16:04:48Z")

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In March 2025, a couple of days after the sit ended, I wrote a review for the sitter. It still hasn’t shown up on my page or the sitters’ page.  
How do I get this posted?  
Thanks.

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**Author:** ![MaggieUU](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/maggieuu/32/48178_2.png) [@MaggieUU](https://forum.trustedhousesitters.com/u/MaggieUU)\
**Post date:** [16 June 2025 16:15 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391/2 "2025-06-16T16:15:10Z")

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Best to follow up with member services at  
[support@trustedhousesitters.com](mailto:support@trustedhousesitters.com).

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**Author:** ![Sam\_F](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/sam_f/32/28723_2.png) [@Sam\_F](https://forum.trustedhousesitters.com/u/Sam_F)\
**Post date:** [16 June 2025 18:11 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391/3 "2025-06-16T18:11:29Z")

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Hello @KallyMayzy

Just to let you know that I have passed this across to the Membership Services team so please do keep a look out for an email from them.  
Thank you!

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**Author:** ![KallyMayzy](https://avatars.discourse-cdn.com/v4/letter/k/6bbea6/32.png) [@KallyMayzy](https://forum.trustedhousesitters.com/u/KallyMayzy)\
**Post date:** [16 June 2025 18:32 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391/4 "2025-06-16T18:32:52Z")

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Thank you maggieUU and Sam\_F for your replies.  
Support did get back to me and asked me to look at Past Sits. The sit was not even listed!

So then I went to my past emails with her and it said that the sit had been deleted.

Who deleted it and why? It must have been after I wrote the review because it wasn’t deleted before that.

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**Author:** ![Garfield](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/garfield/32/33665_2.png) [@Garfield](https://forum.trustedhousesitters.com/u/Garfield)\
**Post date:** [16 June 2025 20:15 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391/5 "2025-06-16T20:15:38Z")

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How very odd. Only hosts and THS can cancel, or maybe some error?

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**Author:** ![Silversitters](https://avatars.discourse-cdn.com/v4/letter/s/e480ec/32.png) [@Silversitters](https://forum.trustedhousesitters.com/u/Silversitters)\
**Post date:** [16 June 2025 20:32 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391/6 "2025-06-16T20:32:39Z")

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I think that if the host has left THS ( membership expired or another reason ) and also requested that their profile was removed - all replayed data including reviews of their sit would not appear anymore .

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**Author:** ![KallyMayzy](https://avatars.discourse-cdn.com/v4/letter/k/6bbea6/32.png) [@KallyMayzy](https://forum.trustedhousesitters.com/u/KallyMayzy)\
**Post date:** [17 June 2025 18:43 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391/7 "2025-06-17T18:43:10Z")

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Support now says that the sit was deleted because it didn’t happen. Duh. That’s why I wrote the review.  
She totally flaked on me and I believe that future prospects should know that she is unreliable. 5 days before the sit she says she’s ‘too busy’ and deactivated her account. I have a lot going on 5 days before a trip and one of them is not having to start all over searching for a new sitter.  
She has since reactivated her account and I imagine that she didn’t like the bad review I left.

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**Author:** ![Silversitters](https://avatars.discourse-cdn.com/v4/letter/s/e480ec/32.png) [@Silversitters](https://forum.trustedhousesitters.com/u/Silversitters)\
**Post date:** [17 June 2025 19:19 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391/8 "2025-06-17T19:19:44Z")

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Ah that explains it - you can’t leave a review for a sit that didn’t happen …

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**Author:** ![Visit](https://avatars.discourse-cdn.com/v4/letter/v/13edae/32.png) [@Visit](https://forum.trustedhousesitters.com/u/Visit)\
**Post date:** [18 June 2025 09:54 UTC](https://forum.trustedhousesitters.com/t/missing-review/65391/9 "2025-06-18T09:54:52Z")

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This is where the review system is wriong. You should be able to leave a review on an agreed sit, if the sitter simply does not show up or cancels for no reason, just prior to the sit starting. Saying too busy should not be a valid excuse to cancel, a mere five days prior to a sit starting. Maybe a separate review heading for sitters who cancel, so it is noted. Whereby a sitter can have reviews but amongst those reviews there can be notifications ‘This sit cancelled by sitter’. If noterd thas several sits had been cancelled by a particular sitter, it would make other owners wary.
