Mobile app bugs

Hello. My name is Yevgeniya. I’m a new user. I’ve encountered a confusing situation. Maybe someone can answer my question and help me figure it out. I contacted the AI ​​assistant, but he didn’t give me any helpful answers.
I’ve submitted three different requests. These requests are immediately marked as unread and rejected.

I submitted three applications to be pet sitter. In my mobile app these applications are immediately marked as unread and cancel.

My desktop app doesn’t show a denial, and I didn’t receive an email notification. Where is the correct information: in the mobile app or the desktop app?

Hi @Yevgeniya_Andriyevska

Welcome to the Forum!

I’m going to send you a Direct Message in a few minutes - please keep an eye out for it and we’ll make sure you get the help you need!

Jenny