As many of you know already, we have been testing new sitter membership plans with groups of new sitters joining TrustedHousesitters. After a number of weeks of extensive testing, we are very excited to let you know that today we will be concluding the sitter membership test, and will be rolling out sitter membership tiers for all new sitters joining our platform.
If you need a recap on what the sitter membership plans include, please [click here]. For our existing sitter members, nothing has changed and you are welcome to stay on your current plan if you wish to. If you haven’t already, you may want to read our recent Blog Post which includes some FAQs what this means for our existing members.
The other exciting piece news we have to share with you is that the option to upgrade your account is now available for existing members. This option is now available via your member Dashboard.
Please note, while we roll out this exciting new functionality, there will be a very small group of members that will either be unable to upgrade, or unable to upgrade on a pro-rated basis. If you do try to upgrade and notice this option isn’t available, please just contact your friendly Membership Services team who will be happy to look into this for you.
If you have any further questions or queries on the new sitter membership plans or on membership upgrades, then please ask your questions below, or you can of course contact our friendly Membership Services team.