Argh. What am I practically meant to do here?
Owner booked us, we changed our plans for her and she has now messaged us to say her circumstances have changed, she doesn’t need us and doesn’t know when she needs us. There was some vagueness about setting another date, but now she isn’t replying to messages.
This means the site shows me as booked, when in fact I am not. We are trapped in a virtual prison.
What exactly should I do next? What I want is to get this cancelled, have the opportunity to write a suitable review and then book something else instead, not with her.
What’s the best way to make that happen?