Hi @Provence the pandemic hit the entire world with unprecedented challenges for the individual and businesses, everyone is still in recovery mode, TrustedHousesitters is no different.
We survived COVID by taking unprecedented steps and we lost valued colleagues and members, which still hurts, after all we are a close, caring and sharing community. We will always be so grateful to our community who stood firmly behind us.
Our recovery is happening which means our members will be able to get back to enjoying the wonderful lifestyle we have all come to love and enjoy.
Changes to our product and the membership plans have been a long time in the making, even before the pandemic.
Changes are a long and involved process and at every stage we involve existing and partial members through extensive consultations, making certain we are introducing changes which will ultimately benefit everyone, however we accept that there will always be a portion of members who may disagree or not want change at all. Every company needs to evolve and grow, without growth we cannot bring new opportunities to every member of our community.
Member success is the priority of TrustedHousesitters and our focus is to increase owner activity and listings which is happening now in real time, the recovery is gaining pace … listings are on the increase on an hourly basis with the US leading the pack and while these number do show what is happening in certain markets, the complete picture is far more complex that’s why we have a very focussed and expert data squad.