I received today a mail from Paul Maisey
*I noticed that your membership to our pet-loving community has expired, and wanted to get in touch to see if there was anything we could help you with.
Problem it is not true ! My subscription has not expired, it is valid until october 2021 as it is shown on my account
I answered with the proof of my account validity ( print screen) to Paul Maisey, but I received another mail, with this explanation :
I’ve reached my dashboard and again, My sbuscription is shown valid,
HOW can we reach the person who is in charge ?? How strange to send mails to members we can’t answer.
I paid already in august a few € to update before the expiration of my subscription, and I got 2 months more because I refered THS to a friend.
Why what is shown on my account is not knowN by the team in charge of renewals ??