My sitter’s account lapsed in November. I have now received a good offer to renew. How long do I have before this expires?

Hmmmm…What is a “good offer” ? I didn’t realise there were anything but three standard levels & rates.

I’m assuming that for some reason the lapse wasn’t their fault and so the original fee could be applied as if it was simply a renewal. I had this issue last year when the auto renewal didn’t kick in.

Some have reported being offered Premium membership for the price of standard

[image] Silversitters: Some have reported being offered Premium membership for the price of standard I was offered Premium membership for the price of basic. Standard was actually more expensive. I paid 119€ instead of 239€.

@Newpetlover I congratulate you on getting that deal, I really mean that. BUT! I feel that on the part of THS, that is a very poor thing to do considering others have no options but to pay in full. I cancelled my auto renewal but then got a sit I had really wanted for a long time and short of canc…

Oh crikey so it’s like that horrible annual phone call I have to ‘suffer’ when our Sky/Broadband package renewal date comes up! This year the increased fee after an hour of trying to cancel suddenly became less than we’ve paid all year- and fixed for 18mths.

@BonnyinBrighton and my Paramount Prime membership I tried cancelling but was offered a half price deal to stay. No brainer! Unfortunate I can’t do this on THS.

[image] ziggy: Unfortunate I can’t do this on THS. Yes, I’m feeling rather stuck & taken advantage of atm. I already had sits booked out through April before the new fees were announced. Now I find out that you can’t cancel auto-renew with active booked sits, but if I could cancel auto-renew …

Renewal offer on lapsed account

Welcome & Getting Started

Newpetlover 15 February 2026 22:36 9

No reason. Just to get me back after I let my membership expire.

3 Likes

Unable to cancel auto-renew (due to upcoming sit)

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Renewal offer on lapsed account

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