# Scout Lab is named communications agency for THS **URL:** \ **Category:** THS News & Feedback\ **Created:** [6 March 2026 06:10 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124 "2026-03-06T06:10:57Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Crookie](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/crookie/32/17987_2.png) [@Crookie](https://forum.trustedhousesitters.com/u/Crookie)\ **Post date:** [6 March 2026 06:10 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/1 "2026-03-06T06:10:57Z")
It will be interesting to see how this plays out… “Scout Lab, which works with clients in the human and planetary health sectors, is named communications agency for TrustedHousesitters, a home and pet-sitting community. Scout Lab will lead consumer press, brand positioning and media strategy for TrustedHousesitter to help it grow awareness of its travel model built on trust, community, and care. With a community of 280,000 people, TrustedHousesitters lets users stay for free in someone’s house while petsitting. "Scout Lab brings a proactive, high-energy approach that aligns perfectly with our ambition for the next stage of growth,” said TrustedHousesitters CMO Emily Grossman. Their ability to pair creative storytelling with measurable outcomes is exactly what we were looking for in a communications partner.” ---
**Author:** ![anon88405941](https://avatars.discourse-cdn.com/v4/letter/a/51bf81/32.png) [@anon88405941](https://forum.trustedhousesitters.com/u/anon88405941)\ **Post date:** [6 March 2026 06:26 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/3 "2026-03-06T06:26:06Z")
![1000030182](https://europe1.discourse-cdn.com/flex013/uploads/trustedhousesitters/original/3X/0/8/087ed84a513095819c4304c21f1b266206f292ed.jpeg) ---
**Author:** ![Oztravels](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/oztravels/32/23700_2.png) [@Oztravels](https://forum.trustedhousesitters.com/u/Oztravels)\ **Post date:** [6 March 2026 06:27 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/4 "2026-03-06T06:27:19Z")
Let’s just hope the “investment” in external spin doctors doesn’t direct the development funds away from where it’s really needed. User interface and IT. ---
**Author:** ![ziggy](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/ziggy/32/25925_2.png) [@ziggy](https://forum.trustedhousesitters.com/u/ziggy)\ **Post date:** [6 March 2026 06:29 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/5 "2026-03-06T06:29:06Z")
Deleted as I no longer can be bothered to complain about something I have no control over. @BunnyCat said it all 🤬 ---
**Author:** ![Oztravels](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/oztravels/32/23700_2.png) [@Oztravels](https://forum.trustedhousesitters.com/u/Oztravels)\ **Post date:** [6 March 2026 06:58 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/6 "2026-03-06T06:58:48Z")
This way lies sanity. 👏 ---
**Author:** ![Becca](https://avatars.discourse-cdn.com/v4/letter/b/54ee81/32.png) [@Becca](https://forum.trustedhousesitters.com/u/Becca)\ **Post date:** [6 March 2026 07:38 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/7 "2026-03-06T07:38:08Z")
Interesting. I recently received an email from THS inviting me to take part in a survey in exchange for the chance to win £500 of holiday vouchers. May have taken part, but the first set of questions read like the census. I already pay THS to do unpaid work - they’re not getting my data and input for free as well! ---
**Author:** ![Smiley](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/smiley/32/86_2.png) [@Smiley](https://forum.trustedhousesitters.com/u/Smiley)\ **Post date:** [6 March 2026 08:22 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/8 "2026-03-06T08:22:13Z")
I wonder if that’s why we recently had a survey on travel ---
**Author:** ![Smiley](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/smiley/32/86_2.png) [@Smiley](https://forum.trustedhousesitters.com/u/Smiley)\ **Post date:** [6 March 2026 08:22 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/9 "2026-03-06T08:22:44Z")
I did complete it ---
**Author:** ![Newpetlover](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/newpetlover/32/36857_2.png) [@Newpetlover](https://forum.trustedhousesitters.com/u/Newpetlover)\ **Post date:** [6 March 2026 08:28 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/10 "2026-03-06T08:28:18Z")
> [@Crookie](#): > > approach that aligns perfectly with our ambition for the next stage of growth Now I get it! They implemented the fees for the sake of the planet, to discourage short term travel. 👏 👏 ---
**Author:** ![temba](https://avatars.discourse-cdn.com/v4/letter/t/839c29/32.png) [@temba](https://forum.trustedhousesitters.com/u/temba)\ **Post date:** [6 March 2026 09:10 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/11 "2026-03-06T09:10:10Z")
A number of us received and completed it @Becca. Think we mentioned it in another thread which wasn’t specifically about the survey though. ---
**Author:** ![BonnyinBrighton](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/bonnyinbrighton/32/30452_2.png) [@BonnyinBrighton](https://forum.trustedhousesitters.com/u/BonnyinBrighton)\ **Post date:** [6 March 2026 09:23 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/12 "2026-03-06T09:23:08Z")
Is Scout Lab optimisation AI ? ---
**Author:** ![Cuttlefish](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/cuttlefish/32/24382_2.png) [@Cuttlefish](https://forum.trustedhousesitters.com/u/Cuttlefish)\ **Post date:** [6 March 2026 10:11 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/13 "2026-03-06T10:11:01Z")
One of their straplines is “We build brands that advance humanity forward.” What an absolute load of tosh! 😳 This is how their homepage currently displays on an iPhone… ![IMG_2324](https://europe1.discourse-cdn.com/flex013/uploads/trustedhousesitters/original/3X/f/1/f11d308523d03f9465927849eb367775b9a7e6d6.png) #somuchpromise 😬 ---
**Author:** ![Crookie](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/crookie/32/17987_2.png) [@Crookie](https://forum.trustedhousesitters.com/u/Crookie)\ **Post date:** [6 March 2026 10:23 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/14 "2026-03-06T10:23:37Z")
Same here @Becca except it was for $500 Australian, half the value of GBP500 ---
**Author:** ![ziggy](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/ziggy/32/25925_2.png) [@ziggy](https://forum.trustedhousesitters.com/u/ziggy)\ **Post date:** [6 March 2026 10:24 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/15 "2026-03-06T10:24:36Z")
@Cuttlefish it does show like that first up, yes. But when I swiped up then down, the page loads. Yes, a very, very weird homepage that’s for sure, not exactly a vote of confidence!! 😜 ---
**Author:** ![august](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@august](https://forum.trustedhousesitters.com/u/august)\ **Post date:** [6 March 2026 10:26 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/17 "2026-03-06T10:26:52Z")
> [@Cuttlefish](#): > > This is how their homepage currently displays sharing tech team with THS? 😉 ---
**Author:** ![Twitcher](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/twitcher/32/2011_2.png) [@Twitcher](https://forum.trustedhousesitters.com/u/Twitcher)\ **Post date:** [6 March 2026 10:28 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/18 "2026-03-06T10:28:36Z")
And not forgetting sexual orientation. ---
**Author:** ![Twitcher](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/twitcher/32/2011_2.png) [@Twitcher](https://forum.trustedhousesitters.com/u/Twitcher)\ **Post date:** [6 March 2026 10:35 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/19 "2026-03-06T10:35:26Z")
I couldn’t possibly repeat what it is called in Yorkshire 🫣 I miss those heady innocent days when it was the members who grew the business by word of mouth. ---
**Author:** ![temba](https://avatars.discourse-cdn.com/v4/letter/t/839c29/32.png) [@temba](https://forum.trustedhousesitters.com/u/temba)\ **Post date:** [6 March 2026 10:36 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/20 "2026-03-06T10:36:13Z")
Nothing like keeping people in the dark @Cuttlefish 🤣 ---
**Author:** ![Crookie](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/crookie/32/17987_2.png) [@Crookie](https://forum.trustedhousesitters.com/u/Crookie)\ **Post date:** [6 March 2026 10:39 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/21 "2026-03-06T10:39:19Z")
Yeah let’s go with that @Newpetlover ---
**Author:** ![Crookie](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/crookie/32/17987_2.png) [@Crookie](https://forum.trustedhousesitters.com/u/Crookie)\ **Post date:** [6 March 2026 11:15 UTC](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124/22 "2026-03-06T11:15:07Z")
Totally agree @Cuttlefish. My post got hidden by Mark for inappropriate language 🙄 don’t come to Australia then! We can’t cop disingenuous corporate speak. [Next page](https://forum.trustedhousesitters.com/t/scout-lab-is-named-communications-agency-for-ths/75124.md?page=2)