# Statistic updates

**URL:** <https://forum.trustedhousesitters.com/t/statistic-updates/61177>\
**Category:** THS News & Feedback\
**Created:** [6 March 2025 08:59 UTC](https://forum.trustedhousesitters.com/t/statistic-updates/61177 "2025-03-06T08:59:36Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Colin](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/colin/32/1940_2.png) [@Colin](https://forum.trustedhousesitters.com/u/Colin)\
**Post date:** [6 March 2025 08:59 UTC](https://forum.trustedhousesitters.com/t/statistic-updates/61177/1 "2025-03-06T08:59:36Z")

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The latest statistic on the THS homepage reads…

‘10 years of happy pets, 230k+ happy members’

I am sure since we joined four years ago, the happy members total has massively increased, but the amount of years has never changed?

Wasn’t THS founded 15 years ago?

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**Author:** ![Silversitters](https://avatars.discourse-cdn.com/v4/letter/s/e480ec/32.png) [@Silversitters](https://forum.trustedhousesitters.com/u/Silversitters)\
**Post date:** [6 March 2025 09:05 UTC](https://forum.trustedhousesitters.com/t/statistic-updates/61177/2 "2025-03-06T09:05:37Z")

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> [@Colin](#):
>
> 230k+ happy members

I have always wondered how they measure the happiness of members ? 🤣

and in another post they said that the number of new members was the number of pets not the owners 🤔… so I new owner with 2 dogs , 3 cats & 6 chickens = 11 new members. 🤷🏻‍♀️

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**Author:** ![Twitcher](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/twitcher/32/2011_2.png) [@Twitcher](https://forum.trustedhousesitters.com/u/Twitcher)\
**Post date:** [6 March 2025 16:19 UTC](https://forum.trustedhousesitters.com/t/statistic-updates/61177/3 "2025-03-06T16:19:32Z")

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Founded in 2010 by a team of 3 and I joined in 2013.

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**Author:** ![Silversitters](https://avatars.discourse-cdn.com/v4/letter/s/e480ec/32.png) [@Silversitters](https://forum.trustedhousesitters.com/u/Silversitters)\
**Post date:** [22 March 2025 08:18 UTC](https://forum.trustedhousesitters.com/t/statistic-updates/61177/4 "2025-03-22T08:18:32Z")

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The latest report from THS confirms that the number of members quoted by THS is actually the number of pets !

[https://forum.trustedhousesitters.com/t/trustedhousesitters-2024-impact-report](https://forum.trustedhousesitters.com/t/trustedhousesitters-2024-impact-report)

> [@TrustedHousesitters 2024 Impact Report](https://forum.trustedhousesitters.com/t/trustedhousesitters-2024-impact-report/61840/1):
>
> We welcomed 77,244 new pets to our platform and rounded off 2024 with 234,389 pets in our community

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**Author:** ![ElsieDownie](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.trustedhousesitters.com/elsiedownie/32/2638_2.png) [@ElsieDownie](https://forum.trustedhousesitters.com/u/ElsieDownie)\
**Post date:** [22 March 2025 08:21 UTC](https://forum.trustedhousesitters.com/t/statistic-updates/61177/5 "2025-03-22T08:21:40Z")

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Happiness is measured by how many members don’t complain?

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**Author:** ![Fatamorgana](https://avatars.discourse-cdn.com/v4/letter/f/9e8a1a/32.png) [@Fatamorgana](https://forum.trustedhousesitters.com/u/Fatamorgana)\
**Post date:** [22 March 2025 13:24 UTC](https://forum.trustedhousesitters.com/t/statistic-updates/61177/6 "2025-03-22T13:24:31Z")

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Wow, basically the report presents a collection of nice numbers and positive statements, but it lacks substance greatly! While big terms like _sustainability_, _impact_, and _responsibility_ are used, there’s little concrete evidence of actual results or deeper insights.

Several key questions remain unanswered, but would be really interesting to know.

- Is there evidence that the platform has reduced the number of pets ending up in shelters?
- Has customer satisfaction or the rebooking rate increased?
- Has member feedback been incorporated to improve the platform?
- Do homeowners experience less stress because they can rely on sitters?
- How exactly was the £38k donation used?
- How has the number of memberships changed compared to the previous year?
- How was the 54% emissions reduction actually achieved — through internal improvements or simply less travel?
- Are there any measurable environmental benefits resulting from the platform, or is it just a PR statement?
- What is the regional distribution of memberships and sits?
- What specific improvements or new features are planned for the future?

The report feels more like a marketing piece than an honest review. Instead of providing meaningful insights, it delivers positive vibes and PR language without the depth and critical self-reflection expected from a genuine impact report.