Hi all -
I’ve used THS for a few years now but this is my first time with this issue.
I’ve confirmed a sitter using the site - when I look at our conversation in my Inbox, it says ‘Sitter confirmed’.
I am now ready to send them my updated Welcome Guide, but when I go to the Welcome Guide front page, it says I can’t update my personal message to these sitters, or print the guide, because I haven’t yet confirmed a sitter!
I go back to confirm the sitter, and on the dates page, it says I’ve confirmed a sitter.
I’m going round in circles! I really need to send the Welcome Guide to my sitter - the sit is due to start in a couple of days!!