[Screenshot 2026-04-14 at 09.42.58] Hi everyone, We’re launching a clearer way for all members to manage sit cancellations directly, and I wanted to tell you a little more about it. What’s changed? We understand that plans can change, so we’ve introduced a more consistent and straightforward wa…

Why’s that? I personally don’t see anything wrong with being called a ‘pet patent’.

That sounds like a good idea to me.

Because it’s anthropomorphism; blurring the lines. I happily treat my pets as animals and respect them. They are not my children. But hey. Different strokes for different folks. I just don’t want to be labelled as a “pet parent”

I’m glad this is happening, because I had a very bad experience with a sit and the owner left a bad review for me even though I hadn’t technically even started the sit. Unfortunately, TH wasn’t much help and here I am with a bad review written by a rather unhinged owner.

Why? What’s your preference: human, homeowner, or ??

Here’s a thread from January this year you might be interested in @DianaO [image] How should Trusted Housesitters refer to pet and home owners? THS News & Feedback [Host, home owner or pet parent] Home owners, Pet parents…just some of the titles that could be …

That was my first thought as well. Each of us has a subjective definition of “extraordinary circumstance” for cancelling. I don’t think it’s up to others to judge whether the reason for canceling fits their own definition of “extraordinary circumstance.” And certainly it’s often very personal. The o…

[image] proflangley: the owner left a bad review for me even though I hadn’t technically even started the sit. I’m afraid you would still have the same problem. The sit must have started for THS as a review was given and even now [image] Jenny: a sitter won’t be able to use the feature t…

An update to our sit cancellation process

Product Updates

temba 18 April 2026 01:39 67

Here’s a thread from January this year you might be interested in @DianaO

Topic		Replies	Views
Sitter cancelled - there was no emergency Owner Questions, Advice & Chat	127	1707	9 December 2025
Sitters who repeatedly cancel sits? Owner Questions, Advice & Chat	203	7773	17 April 2026
Who else wishes we could find out if a sitter has a past history of cancellations? Owner Questions, Advice & Chat	41	925	27 February 2025
Another one😡 Sitter Questions, Advice & Chat	38	584	8 February 2026
Fear of sitters cancelling Owner Questions, Advice & Chat	31	629	24 March 2025

An update to our sit cancellation process

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