[Booking Fee part 2: We've heard your Feedback] Hi everyone, Our teams across TrustedHousesitters are reading everything you’ve shared over the past few days, and we want to start by saying: we hear how frustrated many of you felt with the booking fee announcement. We also recognise that the way …

@Horseonaboat If you are referring to my comment above, the closed thread was the very first thread on the introduction of booking fees which received 1056 comments, not what Marion has just brought up.

Ah, but there’s a select few that are being contacted by THS, allegedly. That’s strikes me as lip service, so that THS can say at a later date we asked and this is what we were told by members. I doubt we’ll ever know how many members were surveyed and the make up of the survey, it won’t be transpar…

Well, I will definitely do fewer sits now, and will no longer recommend THS. I always look at sits in a country I love, and there has been a sit there with a duration of 2 days, still there after several days, says low applications. It is in a desirable location. Must be the short duration and book…

My ‘get around’ for this year (membership was due to run out in March) is that I advertised my discount code on the local community fb whilst I was on a recent sit including photos of the local area and us actually being there. It seems to have done the trick as we’ve now picked up sufficient extra …

@BonnyinBrighton that is very proactive and I applaud your thinking outside the box :clinking_glasses: Well done you!!! :clap::clap::clap::clap:

We are not doing many sits atm as we are chilling in Asia. However, we do have a couple locked in for later this year. Both homeowners are ceasing their membership prior to the sits and have asked us if we are ok to do the sit off platform. Thats a 100% hit rate from our experience. Maybe a complete…

@bluehorse have cancelled my auto renewal. Presently on standard membership. If I also get offered premium for basic membership price will stick around for another year to see how it goes. Not paying the booking fees.

Hi Bonny. I’ve sent you a DM. Sarah

[image] BonnyinBrighton: I advertised my discount code on the local community fb Interesting strategy. I’ve shared my code on a couple of community websites and got nuthin’. Hadn’t thought of doing it during a sit on pages in the locale though. :thinking: If you do that, does everyone who …

[image] Chrissie: it won’t stay at £9 either. “Increased expenses make it necessary to raise our fees in order to continue to bring you a higher level of service.” Or something like that. That’s what my cable company keeps telling me. I’m about to fire them too.

Booking Fee: We’ve heard your feedback

Product Updates

Maggie8K 23 February 2026 02:29 551

Yup, good tactic to include photos highlighting a local connection. I mentioned that on this thread for newbie sitters as well: Advice on Sitter Pics - #11 by Maggie8K

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Booking Fee: We’ve heard your feedback

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