Welcome to the forum @JoJoRichardson
You must get the sit officially confirmed on the THS platformfor any of the THS policy’s to apply ( third parties , internal cameras , aggressive pets, liability insurance etc ) - please do follow @MaggieUU step by step on how to do this or ask member services for help to do this . If you don’t get it confirmed then it’s basically a private arrangement between you and HO and not covered by THS .
You also won’t get a review if it’s not an officially confirmed sit . As you are new sitters that first review will be really important to help you to secure future sits further away from home. It would be a good idea to discuss with the owner how important that review is to you and to let them know that it has to be done within 14 days of the sit ending .
Our first two sits were for owners new to the site so we had to help each other work out how to use the THS platform to confirm the sit and send Welcome Guides etc . I’m happy to say both sits worked out really well and we have been back to both of them and they have had other THS sitters subsequently. They were a great start to our THS house sitting we’ve now had 20 sits confirmed or completed .
There are a couple of threads that you might find helpful to read as you are starting out with THS
https://forum.trustedhousesitters.com/t/i-wish-i-knew-then-what-i-know-now
https://forum.trustedhousesitters.com/t/sitter-has-to-pay-veterinary-expenses-up-front