I agree that the Welcome Guide should be requested immediately after confirmation to avoid any surprises.
I met @Twitcher yesterday which was lovely. I think I may have misled her. I said that when I sent an application I asked when I could expect to receive the Welcome Guide. It cannot be requested beforehand.
Sometimes, especially when the HO is new, I send them a Word document Template to complete if they don’t like the Welcome Guide. I have, on a couple of occasions, asked for this by email before I confirm.
Sorry to confuse anyone
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