@Myka On reading your further posts on this matter in the thread linked to by Pietkuip, I think you’re possibly misunderstanding how the system works. When you made the sit offer, it automatically paused your listing. The sitters decided not to take you up on the offer but you state they did actually message via the platform to let you know why, before withdrawing their application. This is standard, and acceptable, practice.
With respect, I feel you should accept some responsibility for this situation. It sounds as if, after your chat with this sitter, you didn’t check whether the sit had been officially accepted via the platform. You give no indication of how long it was after the chat that you actually logged back in to check your account, then subsequently realised their application had been withdrawn, but that’s on you I’m afraid.
The onus of responsibility for effective communication lies with both sitter and pet parent, and that does include checking the sit status on the website following a chat. A firm agreement is only made once a sit has been offered and accepted, via the platform.
Sorry if this sounds harsh but, you’re berating a sitter who’s done nothing wrong. You’re clearly peeved that, in assuming the sit was covered, you haven’t checked or realised it hadn’t been accepted so your listing was still on pause. That’s your responsibility, and going forwards it’s worth taking a more active part in the dynamics of the process.