I hope you’ve all had a wonderful start to the year. As April rounds off to a close, I wanted to check in with you and share a bit of good news from us here at Team Trusted.
Firstly, I’d like to start by sharing a bit about our vision: to become the world’s most loved travel solution for pet people. As a TrustedHousesitters member, you’ve made an incredible choice to be a part of our global community and a worldwide movement based on trust and kindness. We believe that you are enabling a huge shift in the happiness of pets, peace of mind for pet parents and travel experience of pet lovers worldwide.
I’m delighted to share that - with over 160,000 members - our community is now the biggest it’s ever been, with over 50,000 sits already confirmed this year. As we grow and become more prevalent in the minds of pet lovers, so do the opportunities for our members. As a result of this scale, and thanks to some of the great work done by our team, we’re now seeing record numbers of: sits being posted, owners finding the perfect sitter, and sitters confirming a sit. Just incredible!
Of course, none of this would be possible if not for you: our members. We know just how powerful word of mouth is - especially when it comes to entrusting someone with your home and furry friends. Because of your incredible advocacy, 2 out of 3 new members today come to us on the recommendation of a friend or family member. So, thank you for spreading the word of TrustedHousesitters with your friends, family, and those you meet on your travels.
Friends will get 25% off their membership fee, and you’ll get two free months for every friend that joins … More Here
Another area I’m delighted to see growing is our community forum. Since its launch in 2021, the forum has continued to increase in both membership and engagement and recently hit an incredible milestone: over 10,000 members! As well as a great place for our members to connect and chat online, this year the forum has been a brilliant vehicle for our members to share their feedback, thoughts, and suggestions. We’ve been listening, and I’m delighted to share some exciting updates that have recently gone live, as well as some planned work to help improve our platform:
Once the revamp of the review system is complete, we’ll be looking at further initiatives and priorities highlighted by our members, to improve your experience.
Finally, I’ve been delighted to see the many member meet-ups happening all around the world. So far this year, there have been 30 meet-ups across the UK, US, Australia, and Canada (although in reality, probably many more!) and we have all loved seeing our members connect from afar, brought together through TrustedHousesitters and their mutual love of pets and unique travel experiences.
It never fails to blow me away just how engaged, impassioned, and committed our global, pet-loving community is. Until next time…!