Hello, @HelloOutThere Great questions!
I don’t want to get too off-topic, but to help reassure you What Features Would You Like to See on THS? thread is checked in on by the Product team, for example, they used it when building the new inbox. The Forum team also share feedback from there in internal channels.
Membership Services also collects suggestions so that is another avenue to share feedback and suggestions.
I think what Jenny is referring to with features such as 5 pausing where a business decision has been made outside of sharing the feedback to the wider teams, there is not much the Forum team can do that will guarantee an outcome that maybe some members are hoping for. I hope that helps and feel free to submit any suggestions to the above thread or Membership Services 