Two more examples:
she had given us only 4 Stars overall! She broke our run of 100+ 5 star reviews and her reason was that I had aparantly ‘intimidated’ one of her workers! I has actually only asked him if he could work in another room of the mansion and not the only room with heating that we had access too!!) So cheeky and completely against the 3rd party policy. So we were very glad we had reviewed honestly. She was horrified by our 3 Star review of her with full explanation, and wrote a scathing response. We also wrote a clear and factual response to her review of us to protect ourselves. The over all result is she shot herself in the foot by her review of us and her reaction to our review if her. If I as a sitter read those reviews & responses I would see exactly who had been at fault!
There’s an honest, negative, factual review that did not impact the reviewer and another review that complained about facts that work against the reviewer.