“they gave us (our first!) 4* review - reason being that we’d objected to having the builders in!!“
@Lokstar, did they mention that in their review or privately? If it’s in the review it will backfire.
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@Newpetlover It was public- in their review!! We responded to the review giving more details of all the workers (as in our own review on their site) and mentioning it was against the 3rd party policy. We know it is a temporary situation i.e the renos are almost complete- so no point involving THS- but the way they treated us needed to be exposed- for future sitters benefit about the type of hosts they are.
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@Lokstar Do you know how their reviews from sitters have unfolded since?
Personally, I’d never sit for hosts like that if I saw such a review.
@Maggie8K Yes their sitter directly after us gave a great review and they responded to his and gave him an OTT review- probably to compensate for our interaction! Unfortunately that sitter started just one week after us so would not have seen our review till later (if at all) as we waited till the very last minute to post it i.e 11.30pm on the 14th day but the HO must have waited to do exactly the same!!
Anyway future readers will see that this was an exception on both sides but I’m still glad we told our truth and didn’t just let them get away with it!
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Glad you reviewed them factually. That’s a service to fellow sitters.
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We have a cleaner that comes twice a week, but it’s through a service. It is always the same person, and we really like her. We work from home, too, and sometimes the vacuuming noise can be too much, but she’s only here for a couple of hours, so we work around it. If sitters don’t want the service because it’s disruptive to them, then we reschedule, and it’s not a big deal. We are never gone for more than two weeks, but we always ask if they are ok with it first.
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