Issues trying to find sitters

@Suecoo66 I’d advise some extensive reading of the posts on this forum (but do please bear in mind that people post about problems on here when they’re looking for advice or support, when the vast majority of sits go very well indeed).

We completely understand that it takes a leap of faith, to invite a stranger into your home to look after your beloved pets in your absence, so the first time will be the most worrying for you. Once you’ve subscribed, check out some of the listings and you’ll find the vast majority of HOs have used THS sitters time and again (which they surely wouldn’t do if they’d encountered any problem issues). Read reviews left for hosts and then click on sitter profiles to check out what sitters have said about their sit experiences and you’ll get a better feel for how things work. Please understand from the start that this is simply a matching site, not an employer/employee scenario, so sitters and hosts will each assess for best fit, and this commences with the listing, which should be welcoming, informative and clear about what you can offer and what your expectations are. Be transparent about any behavioural issues or quirks your pets may have and include photos of all the spaces a sitter would occupy, both inside and out. When pics are limited, we simply will pass on a listing.

Wait for sitters to contact you, since contacting sitters rarely works, and if you state preference for a local sitter this will hugely limit your applicants since most sitters use the system to facilitate travel.

Applications will automatically close when 5 have been received, so read promptly and decline any (with a note of thanks) which clearly don’t work for you, and open up the listing again. Assess which applications most appeal to you then read reviews. As sitters, we always like to arrange a video chat ASAP as this provides an opportunity for both sides to ask questions and to get a better feeling about compatibility. Don’t delay in doing this, since experienced sitters very often apply for more than one sit within specific dates, so may not be available for long. Don’t feel pressured into making a snap decision during the chat, but do please send an invitation to sit or else decline the applicants quickly (again, a note is appreciated) following the chat, since the sit must then be confirmed by the sitter via the THS system (note: a verbal acceptance is not binding). Then, make your welcome guide available to the sitter.

Above all, consider the sitter a guest in your home. Clear some fridge and freezer space (since this is a 2 week sit, please dispose of anything which is past its best), ensure your oven is clean and your home is tidy and uncluttered. Empty and clean your bins and empty the vacuum cleaner. Wardrobe or drawer space is also appreciated, if possible please.

Good communication is key to a successful sit, make your expectations clear in your listing and confirm your welcome guide. If any significant changes occur between confirming the sitter and commencement of the sit, let the sitter know ASAP (as this can be a reason for cancellation by sitter). Let the sitter know how often you’d like updates during the sit (we use WhatsApp for communicating, once a sit is confirmed).

Since your sit isn’t until next April, you’ve got lots of time to find a good sitter. I’d suggest opting for a couple who are both verified and who have very many recent 5 star reviews. If you check out how they’ve reviewed hosts as well as reviews received, you’ll get a good feel about what kind of people they are and what their expectations and preferences are, before you commit to a chat.

Good luck with it!

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Thanks for the advice.

Is it too much to ask for a brief daily update with a photo of my dog via WhatsApp?

If I get 5 applicants but want to arrange video calls with them do I send them all invites to sit if they all sound suitable or can you only send 1 invite at a time?

Our house is definitely not cluttered, it’s very tidy but our dog is allowed on furniture but I’d advise this in my ad.

Same problem here. When we first signed up a few years ago whenever we listed a trip we were immediately received numerous applications. Now it’s been nearly two weeks and I’ve not received one application. I’ve updated my listing and can’t think of what else to do. I honestly thought there was something wrong with the site because it was so unusual.

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Daily updates are pretty normal. If it’s a long sit (over a couple of weeks) your sitter might prefer less often as it’s hard to keep coming up with interesting photos. But daily is fine, just agree with the sitter

You should only make the definite invitation to one sitter. If they don’t confirm within a reasonable time, then you could offer to another.

Don’t wait for 5 applications - if you get a good one you think fits well, you need to move quickly to secure the best sitters. Remember homeowners are competing for sitters as much as sitters are competing for sits. Delays (or making it feel like a job interview process) can lose your best applicants as they may confirm a different sit on those dates, or withdraw their application. I don’t get every sit I apply for, but the sits I do get are often fully discussed and confirmed within hours of my application.

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@Suecoo66, there is no right or wrong frequency of communication during housesits. But unspoken assumptions can absolutely lead to unsatisfied expectations. Reality is that Pet Parent preferences for communication vary enormously - daily update (or more!!) to emergency-only.
As @UKSITTER1 rightly noted, the duration of housesit plays a significant part.
In our experience - and we tend to completed above-average duration housesits - then most pet parents want daily updates for first 2-3 days (settling in), then every once every few days during sit (everything’s ok), then daily for last 2-3 days (return journey).

We once had a pet parent that asked for a written paragraph plus photos every day (seemed employer mindset) … seemed a lot so we expressed surprise as atypically intensive expectation and they were on the other side of the world … curiously their own spouse talked them down towards reason.

Regardless - if this topic, or another topic, is very important to you then suggest agree specifics in video call before offering housesit and then revisit during handover at start of housesit.

It’s absolutely fine to request daily updates. Do please include that stipulation in your Welcome Guide as well as verbally during the video chat.

If you receive 5 applications quickly, it’s best to promptly arrange a video chat with whoever stands out. If you let sitters know your intention is to chat to all 5, many will instantly withdraw (we would). Think of it like this: if an applicant responded to agree a chat request, but stated they’d also be having 4 more chats for coinciding dates, how would you feel? It doesn’t instill confidence that you’re seeing it as a good match.

As sitters, we want to be consciously chosen, so if our application, profile and reviews don’t convince you to take things to the next stage ASAP, we’d rather pass. I don’t mean that to sound conceited, but rather that we like to pair with decisive HOs who know what kind of sitters they’re looking for and will communicate clearly and promptly. And, do please remember that sitters will be assessing you as much as you’re assessing them.

None of this is set in stone, but is just to illustrate the way we like to do things (we’re currently on our 50th sit, though not all were arranged via THS).

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This is a great idea for other pet owners!

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Agree - it’s very important to have a plan B. Mine is boarding. I have my dog “accpted” at a boarding facility nearby (they’ve met him and pre-approved him) … had to keep his vaccines current (which I do). I’m glad to have my plan B in place in case of a cancellation. I ask my sitters to come a day ahead of time a) mostly to familiarize them with everything b) to allow for flight delays etc. and c) to have time go get him to boarding should plan B be necessary.

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