@Laweeze sorry this has happened to you .
We are also new to THS this year and of the 5 sits that we have completed so far 2 we’re curtailed mid sit due to homeowners coming back several days early . These were both in U.K.
One was for an extra- ordinary circumstance , serious illness causing them to have to come home early . The other was because the homeowner had decided to come home early to attend a social event.
The second was reported to member services but there was nothing they could do other than remind the homeowner of the code of conduct and suggest that mention it in our review.
It certainly would be useful to know about the number of sits that a HO or sitter has cancelled previously.
This has been discussed on this thread too: