TrustedHousesitters has always worked because people show up for each other. You trust someone with your pets, your home, your routines, your travel plans. That human side is what makes this community special, and it’s something we’ll always protect. As our community grows, we’ve heard from more me…

I’m seriously considering not renewing later this year. I’m waking up to the fact that it’s not a “fair exchange,” The homeowners save hundreds, and even sometimes thousands, on pet care or boarding, and we stay in their home which would otherwise sit empty. They are not out any money at all, and g…

Honestly, I think the classic longer videos that THS used to have and may still have showed this pretty well.

I’m sorry you feel this way. I’m a combined member and I feel at times that THS is a great deal for both sitters and homeowners, but when I hear about some of the stuff that happens, I fell like it’s not a great deal for either. To me the difference is that a terrible sit for a sitter might feel li…

The case is they have to cater to the their lowest denominator and that’s idiots.

I also worry that the AI selection process may come to favor premium accounts over standard accounts or even directly offer more visibility in exchange for higher fees. For example-- for an extra fee the HO can have their sit appear at the top of the sitter’s search results.

[image] Jenny: We’re working on a clearer way for logged-in members to report a concerning profile or listing directly in the product, without needing to search for the right route into Membership Services. Hey everyone, Great news, I know this is something that you’ve asked for. The option…

That’s great news . Thanks. The example you have shown seems to give reasons to report a sitter. Could you please share the display of reasons to report a host?

oooo so there is a report feature for the sitter and the listings. That is actually very interesting

I don’t know but “sitter asked to be paid” “Offensive behaviour from sitter”… sounds like that’s the case. It’s a bit confusing.

Same community. Higher standards

Product Updates

Mark_B 8 June 2026 10:51 105

Hey everyone,

Great news, I know this is something that you’ve asked for.

The option to report listings and/or profiles is now available for all members on our web and app.

EDIT: adding link to supporting blog

What is the company's role in establishing "trust"? And what policies would help?

Recommend a member

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It isn’t quite as advertised Welcome & Getting Started	47	2242	19 September 2026
Easier to compare, Clearer to choose Product Updates	218	3143	16 September 2026
Trusted Housesitters, but not Trusted Homeowners Sitter Questions, Advice & Chat	45	2170	28 June 2026
Sitters: do you think T.H. is improving or getting worse at serving your needs? Sitter Questions, Advice & Chat	45	979	28 January 2026
Suddenly, applications seem different. Is it just us? Host Questions, Advice & Chat	85	2107	12 August 2025

Same community. Higher standards

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