I am currently deployed for 4 months and everything seemed ok. Then I got a couple calls from neighbors about my dog wandering in the neighborhood. Turns out sitter got full time job and was having family members watch over my dog without my permission. I accepted that she could have guests visit bu…

Got a new sitter confirmed. Thanks for all the help!!

[image] Akbeckham86: Im guessing this is a common occurrence though I’m sorry you are having this experience but in no way is this common. Reach out tonTHS and hopefully you can get a solution

Sorry to hear this, and it is definitely not a common occurrence. This sitter needs reported to THS

[image] Emergency number Sitter Questions, Advice & Chat I read that there is an emergency number at the bottom of our member dashboard. But there is no member dashboard on the app so where is the emergency number there? Contact the emergency number immed…

Welcome to forum @Akbeckham86 This is not common and quite appaling behavior in many aspects! Call the emergency number. You are able to use the Last Minute-sit topic here on site, if someone here could be able to help.

Ya I did, they were unable to contact sitter. So I am adjusting the sit to end today. And trying to line something up now. Its a bummer. I really wanted it to work out and not have to go down this road.

O ok thanks I’ll look into that. I have my own emergency contacts that I was using to come rescue my dog. So for now I am ok, but thats a good thing to remember. Thank you!

I’m so sorry this has happened to you whilst you are deployed @Akbackham86. It is definitely not common for this to happen. Once the sit has been officially cancelled, make sure you review the sitter - factual, non-emotional- so that other owners are aware of this sitter’s behaviour. I hope your eme…

I was already emotional, mostly panic and sad. Now exhausted from all that stress. Ill have a calm approach with it.

[image] temba: Once the sit has been officially cancelled, make sure you review the sitter If the sit is cancelled then a review cannot be done. Ensure that THS adjusts the end date and then a review is possible.

Not a common occurrence but it has happened. As others have said first thing is to contact the emergency number (if that’s possible while on deployment). Second thing is to recognise that THS is kinda useless in these circumstances. They have no ability to find you a sitter or be of much practical …

Sitter canceled no explanation

Owner Questions, Advice & Chat

Twitcher 31 January 2026 11:08 4

Contact the emergency number immediately

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Sitter canceled no explanation

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