I feel like the sit was misrepresented. The cover photo for the listing shows a beautiful bedroom with a large bed and great view. Not until I agreed to the sit and got the welcome information that I learned I am supposed to sleep in the guest room on a single bed.
Welcome @Kalina you have come to the right place for good advice.
We have done 16 sits on THS and havenāt had this experience . The THS T&Cs state that listings should be accurate .
The amenities section of the listing should also state the size of the bed available for sitters - what does that section say ? ( screenshot listing including photos and amenities section for your own record as owners can change it at any time )
If you use the app to look at the listing you should also see photo captions ( you canāt see this on the webpage ).
You could go back to the hosts thank them for their Welcome Guide and raise the question - your listing shows āxā but your welcome guide says āyā. Please confirm which is correct so that I can decide if I will be going ahead with the sit .
Something similar. But I got the instructions only after the first night. There it said that I should make the bed in the guest room. (The listing said that the sitter could choose.)
Well, that night I had already slept in the main bedroom, with the panorama window
Itās your call of course - in your post you said that you felt misled by the listing.
I thought that all listings had an amenities section?
If the sit is cancelled then neither party can leave a review.
If you are happy to go ahead with the sit and plan to write a review you will have to give stars for accuracy of listing - IMHO better to discuss this now with the HO so that they can give you the master bedroom as per the listing rather than not say anything and mark them down after the sit.
@Kalina - I cancelled around 6 weeks before the sit was due to start, and a day or so following confirmation of the sit (and after reading the āWelcomeā Guide, which also had red flags flying all over it in terms of its tone. ). I had considered ājust making the best of thingsā - but quickly decided doing so was completely unacceptable to me.
I donāt care that she doesnāt have captions on her photos. My issue is having the main image on the listing being the master bedroom showing a large bed and nice view and not finding out until I get the welcome information that that bedroom is not where I will be staying and that Iāll be sleeping in a single bed.
If a listing was originally created before THS updated the āamenitiesā section, and the host is unaware of this change, it will appear as it originally did; and prior to this change, there were maybe a handful of options to include, such as the type of wi-fi connection or a car being provided.
In my 10 years of sitting, I canāt recall ever being given a different bedroom than the one shown in the listing so I think this is pretty rare. But because you did have this experience, for your own peace of mind, confirming you will be sleeping in the room pictured could be one of the things that you discuss before confirming a sit.
It seems strange to feature a bedroom in the listing that sitters wonāt have access to, and not feature the one they will, but I like to give people the benefit of the doubt before automatically assuming they have bad intentions.
If she has had previous sitters, perhaps the welcome guide was not updated from previous sits, and she does now offer the main bedroom. Or perhaps she used to offer the master bedroom but changed her mind and forgot to update the photos to show the guest room?
If it is important that you be able to sleep where you originally planned, you can bring this up to her. But if you decide to not bring it up to her, if you decide to proceed with the sit even though you have a bad taste in your mouth, it is important to take ownership of that choice.
But it is probably a good idea to bring it up to her because in the event that something happened like the examples I gave above, it really wouldnāt be fair to leave a negative review suggesting she misled you when that may not have been the case. You can just ask nicely about the discrepancy between the listing photos and where she is actually having you stay, and see what she says. Then you can decide what you want to do.
Are you a solo sitter? She might be thinking that the main bedroom is for a couple. If it really makes a difference you could say something like: āCan I confirm the master bedroom is a choice? From the photos I thought it would be. I prefer a larger bed and normally would not apply for a sit with a single bed only.ā
Youāre unhappy with the bed and feel misled, yet you donāt want to let down the hosts by withdrawing now. Seems like you have limited choices then. You can hope they mind read or randomly decide to swap the bedrooms or you can talk to them straightforwardly. Tell them, given the photos, you expected to stay in the master, not in the room with the twin bed. Then be silent and see what they say. Or you can just say youād like to stay in the guest room, as the listing photos showed.
Iāve just had the reverse experience ā I spent the first night overlapping with my hosts and I slept in the comfy guest room. Then this morning, before they left, my hosts laundered all the linens and remade the bed in the master bedroom for me. They wanted me to stay in their much nicer bedroom, with a garden view and a luxurious bathroom. That was unexpected ā I was happy with the guest room, which had a queen bed, plenty for sitting solo.
Ask it as an open question. Message the host and say āJust reading through the WG and it mentions a single bed but the listing photos from when we confirmed the sit, show a big double bed with views. Can you confirm sleeping arrangements for me please?ā Itās not confrontational but it will make the HO think & it gives her a chance to change it without losing face which may be enough to fix it. If not, then you can choose to cancel if itās not the result youād like @Kalina#nothingtolose
With over 50 sits, weāve actually encountered this problem a few times.
Usually the owner had pics of both rooms but never said which room was for the sitter, we presumed weād get the bigger oneā¦
Weāve learned now to ask when itās ambiguous because small uncomfortable beds make us not want to keep doing sits.
We realized early on that people probably have never slept in their own guest bedroom- beds are less comfortable, curtains arenāt always there, blankets donāt match the seasonā¦
But Iāve never canceled or left early.
@tlubkin - The sit I cancelled, conscience-free, was one where the (sofa) bed I was being relegated to, wasnāt even in a guest room. Also, the HO was very specific in the āWelcomeā Guide - the pic of the lovely large bed in the master bedroom that the pet was lounging all over was out of bounds to me.