We just had a bad situation with a sitter who was defiantly violating THS’s rules and we are wondering about a few things: The sitter complained during the walkthrough about the outdoor security cameras. That should have been a clue that something was going to go wrong and it did. I should first no…

@VixenValentina , Please be aware that Membership Services is actively investigating this case at present.

[image] Felinelover: Not the same risk levels at all. I agree. Yet THS does not make it possible to see whether sitters had missing reviews. On the sitter side, experienced sitters know that missing reviews may be red flags, and that one needs to use the app to check whether the HO had any. T…

The absence of a review isn’t always a sign of a serious dissatisfaction. It could be misunderstood communications during the sit, sensitivities are very common, or people who did not take the time to do this review on time. It also can happen for repeated sits. In the case of a serious problem, pe…

Would you choose a sitter without reviews if you could see that they were not new but that they had done previous sits that the HOs had not written reviews for? Usually, if the HO was reluctant to write a review it would be for reasons that are much less serious than the ones in this thread. But po…

Of course if the sitter has no reviews that’s worrying; I wanted to talk about gaps in the reviews. I have 1 or 2 missing reviews and nothing went bad during my sit. But who knows if the HO was upset by something.

[image] pietkuip: Usually, if the HO was reluctant to write a review it would be for reasons that are much less serious than the ones in this thread This is also my experience. A lack of reviews doesn’t necessarily signal a hidden message; there are always exceptions. I once spoke with a home…

This seems to be a case where a sitter tried to avoid a background check by giving a false phone number. This would be fraud, probably because they would not have passed the background check. This is not the same as HO not writing reviews because a sitter didn’t walk the dog or left a mess. Or ev…

[image] Felinelover: This seems to be a case where a sitter tried to avoid a background check by giving a false phone number. This would be fraud, probably because they would not have passed the background check. They had provided a phone number where they could be reached. I cannot see anyth…

[image] pietkuip: Would you choose a sitter without reviews if you could see that they were not new but that they had done previous sits that the HOs had not written reviews for? Hosts cannot see that sitters have missing reviews from other hosts. A sitter with 20 good reviews could either …

If you read the OP’s post and subsequent comments, this sitter listed themselves as from Brazil but the police confirmed they are a US resident. This was likely done to avoid a US background checked (probably because they have a criminal record already).

Concern about THS verification processes and enforcement of their rules

Owner Questions, Advice & Chat

Maggie8K 25 December 2025 15:30 34

I wouldn’t bother asking, because there are so many sits and so many hosts who write reviews. I’d just immediately skip any host who routinely didn’t write reviews.

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Concern about THS verification processes and enforcement of their rules

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