Well, I wanted to reply to the 02/03 post of geoff.hom re choosing the best number of applications before a pause is automatically applied but that’s been moved to the closed Conclusion of Application Test - Updated Post so I’ll post here and let it get moved over.
He mentioned a test that was done where people bought more jam when they only had 5 choices vs. 24. Back in the 1974 book “Future Shock” the author Alvin Toffler called that “overchoice” and said that rather than dealing with shortages, overchoice would be a major problem in the future.
Wow, was he ever right! Just do any internet search!
THS said there was a problem with the old application system where pet parents / owners might receive 20, 30, 40 or more applications almost instantly! I can understand that.
But THS seems to have gone from what they considered overchoice to almost no choice with the 5 app limit.
There are other options or ways to tweak the pause system. For example:
An automatic pause at 5, 7 or 10 and then an email that the pet parent / owner must choose if they want another 5, 7 or 10.
Let the pet parent / owner chose the number they want to pause at like 5, 7 or 10
Have a maximum number of applications, like 30
Now, why did I choose 5, 7 or 10? After a lifetime in sales I know people like 3 choices and if given 3 choices they will usually choose the one in the middle! (There are numerous studies showing this)
Frankly, I don’t think you need the 3 choices. Just like THS already did, pick a number, automatically pause BUT THEN let the pet parent / owner know they must take ACTION to receive another of the same number of applications.
That way it will automatically pause but the pet parent / owner has an easy way to control things.
The solution to make everyone happy is simple!