Confirmed sit cancelled last minute after 3 months – lack of support and no guarantees from TrustedHousesitters

@Tânia sorry to hear about your situation. We have been in a similar situation.

Some things to be aware of :

the sit cancellation plan is only available for Premium members

Even if your claim is approved it will only cover 10 days of alternative accommodation costs and $150 will be deducted .

It will not cover 44 days .

We had a similar situation recently , the sit was confirmed 8 months in advance - Duration of sit = 1 month which included Christmas Day and New Years Day. The Sit was cancelled by the host 3x days before start date -

There’s a thread about how to make a successful claim ( which we have done in the past )

https://forum.trustedhousesitters.com/t/tried-tested-process-for-premium-insurance-claim

Some of the other options available to you are to look and apply for alternative THS sits - maybe at a different location - or stay home ( which is what we decided ) .

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