Do THS Take Note or Listen

[Newpetlover]

@TheEnglishFlaneur

do you think THS ignores what members are saying, or ask for and just does its own thing, often introducing new features that nobody wanted?

That’s what I think. And I find more and more annoying the repetition of statements like this

@Mark_B

we are continuously researching and testing new features to enhance our user experience, with the aim of making TrustedHousesitters easier, safer and smoother to use