Hi, @Heididavis ; welcome to the Forums.
Sorry to hear about these negative experiences. To be honest, from everything I’ve read & my own experiences, this is usually the exception rather than the rule.
There are a lot of experienced folks here with great advice to offer, but with so little information it can be difficult to diagnose why you may be having trouble with your booked sits. Couple questions:
Have you had any successfully completed sits, or they’ve all cancelled?
Would you be willing to link your listing profile in your Forum signature, so folks here could have a look to see if they spot anything that might be problematic, or could help improve your outcomes?