It doesn’t matter when you learned about the door. Also, was it open or unlocked? There is a difference and if she said “open” in the review when it was closed but unlocked, I would apologize for “closing but not locking” the door. . The HO probably didn’t mention it before the reviews because she might have thought you would leave a negative review if you anticipated a negative review from her.
I had a sitter leave my front door unlocked one time. I didn’t mention it in my review because it was something that I could have done. I did mention it to the sitter and I am sure she has been extra careful since.
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You messed up - just admit responsibility and move on. It sounds like you are making excuses (“Surprising negatives”, she should have let me know, etc) instead of just chalking it up to a mistake. The fact that you were gearing up to leave a response to her review isn’t that reflective on what actually happened. If you left the door open or unlocked, that is on you. Not something that she should have told you right away or something that you need to defend yourself on in your response to her review.
We all make mistakes. It is how we respond and react to those mistakes that truly matters. Yes, you can say sorry…but if you were a home owner, would sorry really help the situation? Would sorry have locked the door and kept their pets and home safe? No. Just chalk it up as a personal error and move on.
Sorry if that is harsh - but it is what it is. Too many sitters and home owners feel like the reviews are where they should leave all their ‘feelings’ about a sit and pets. That is not what the reviews are for. It is for factual statements about the sit, home owner, location and pets. This is not a social media site where people want to read about your feelings.
You messed up. Take responsibility and move on.
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lol k obviously sorry wouldn’t have locked the door and kept the animal safe…and she left her feelings in the review so?? i’m not going to do the same and will be taking everyone’s advice to keep it short, but i sometimes feel there is a superiority complex with some homeowners or bias as if sitters are ‘the help’ in terms of communication (which was also mentioned by one of her sitters in one of her previous reviews by the way as far as sitter treatment).
my mistake for offending anyone by saying ‘surprising negatives’, but it was A surprising negative - as i mentioned our communications post-sit were very friendly and cordial so in hindsight it feels incredibly fake (even though i was the one initially in the wrong, it wasn’t malicious and fake communication feels calculated and could be considered retaliation is in my opinion). i’m allergic to passiveness and being indirect, but that’s a me-problem.
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