First time using Trusted Housesitters and sitter canceled with only a 24 hr notice is this common. Not sure this service will work if that is the case
Oh dear, so sorry that this has happened to you and I can understand that you might feel a bit reluctant, but I can honestly tell you that is is not common at all!
Most sitters & owners make a commitment, sometimes even several months ahead, and stick with it. Cancellations should only happen in extreme circumstances.
I hope you’ll manage to find the perfect replacement!
Hi @Winston welcome to our community forum, I’m only sorry to hear the reason you have posted is a sitter cancellation as @Els says this is not common.
You have the cancellation insurance and I will tag @Therese-MembershipService to pick this up when she is back online.
Meanwhile there are steps we can take to help and support if you feel that finding a replacement at this point is workable …
- I can post your listing to our Social Media channels.
- You can post in the Last Minute Category here on the forum, no links but location and dates, an image also - About Last Minute Sits
- Reach out to sitters who applied originally and to local sitters via the “Find A Sitter” Function
- Boost your listing - which I think you have done
If you get back to me regarding Social Media I can post immediately …
Once again I am so sorry to hear what has happened and we will do all that we can to support.
Angela and the Team
@Winston I am so sorry to hear this. I have emailed you through membership services to help you. Kind regards Therese
Cancellations by sitters are rare ? I must be very unlucky
In 2 months time i’ve got 3 cancellations (for 2 different dates).
Reasons evoked by the sitters :
1/ shoulder weak, will do only cat sitting in the future (it was for a 20 kilos dog)
2/ prefers to look after a kitten which showed up in her garden, than finally come (3 weeks later)
3/ may have to be near her mother next december (cancels 75 days in advance)