Follow Up to a Sit Gone Wrong

Sitter Questions, Advice & Chat
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I am posting as a FYI because I have learned a lot about process, systems and how to thru this sit gone very wrong. And after years of sitting and 5 star reviews a first for me.

I am writing to you from a hotel in Las Vegas after have been told by THS I can leave because the host broke THS code of conduct rules. I can submit to insurance (premium member) but will see how that turns out - no guarantees. And you don’t want to know the cost of a hotel room in Las Vegas on NYE.

I only wish there was consistent support from THS Emergency Support because based on this information, I should have been allowed to leave when there was no water and no response from the host for more than 5 hours. Not my responsibility to find care for the dog. It is the hosts responsibility to do that in this situation. And during this time, I was wondering what the response would have been if I had found myself in an Vet ER with her dog and NO RESPONSE.

Also make sure all your comms are on the THS chat feature (I know it sucks so I started adding time stamps to messages so I could keep track) so THS is aware of what’s been going on immediately. Note to self: I didn’t know that. There will be some follow up with THS (post mortem) on how this was handled from the start to avoid in the future.

So NYE on the Las Vegas strip (not bad, been there done that) - run down to the street 10 mins before the fireworks. 64 going on 30. That’s about all I can do after not sleeping well for four nights. I thought I handled stress well. It is an illusion. And if one more person reminds me it’s holiday time stuff goes wrong (as if I am not trying to enjoy the holidays as well) I’ll scream.

I wish you all a very happy new year. May it bring you the travel and sits you want and deserve. Here’s to 2025.

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I’m sorry I didn’t get the information. Apart from the water issue, which you mentioned in another thread, I have no clue about what the issue is.

Who’s dead?

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So sorry you’ve had such a disappointing sit after so many good ones. How did you arrange for the pets’ care?
Good luck with the insurance claim. I don’t have Premium and likely never will as it seems so difficult claiming.
Happy new year to you and keep us informed here how your claim goes please.

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Thanks I’m over it. But learned a lot.

Early in the discussion, emergency support said it was my responsibility to arrange emergency boarding w vet and let host know. Later THS said it was host’s responsibility as they broke the code of conduct.

Yes all previous claims either not submitted by THS or denied. Will do.

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