I just learned that “the trip may be over” earlier today. HO in the hospital another continent.
Sit schedule to end in two weeks. Hesitant to ask for more information as the couple are attending to a traveler’s illness.
Any suggestions. Any have the emergency number handy please?
Thanks!
These are the “urgent” lines, but I’m not sure this applies just yet: US tel:+18557022702
UK: tel:+448081780207
It sounds like the homeowners contacted you about this. It must be stressful, but I would hang tight and wait to hear more. Usually, these things can be worked out. Homeowners have a right to end a sit early for an extraordinary reason. They are not obliged to pay you for accomodations. If you have premium insurance you might be able to activate it. If you actually hear from them and it’s appropriate given whatever the situation is you might get more details and then ask them if they can contact THS to end the sit early officially so that you can look for last minute sits.
Thanks Marion
Don’t know the circumstances, but if someone is “in the hospital” and likely to be there for more than a day, I’m sure the party will be staying nearby. If they are flying back early from “another continent” it will probably take a few days to arrange that. So hang tight and let them process this and deal with their emergency.
We have been in this situation twice on sits . The uncertainty in this situation is stressful as you wait to find out how the host is , continue to care for the pets and at the same time co-ordinate plans for your own accommodation / return home if the sit ends early . Whilst not knowing exactly when the sit will end …it’s also possible that the hosts maybe away longer depending on the recovery time and if they will be permitted to fly home …… if they need to be medi vac home that also takes sometime for insurance companies to arrange . 
If the sit is curtailed , will you need alternative accommodation ? You can start researching your options now ( hotel , AirBnB another sit ) incase you might need it . Then you will have a back up plan ready, if it’s required.
The THS Urgent Support number is on your dashboard. They can end your current sit date when that has been confirmed by the host ( get it in writing-eg screenshot of a text ) . This will enable you to apply for other sits . They can also explain the process for claiming under the sit cancellation plan ( only applies if you are a Premium Member )
This thread gives advice about how to make a claim for alternative accommodation.
https://forum.trustedhousesitters.com/t/tried-tested-process-for-premium-insurance-claim