I know, we aren’t supposed to have the cameras on in our homes. I have indoor cameras that face the doors/patio doors of my home; they are configured in a way to not show the inside of the main living area, only the door, and they are a requirement of my homeowner’s insurance. But whatever, can’t have the cameras turned on, per the THS rules.
As a homeowner and pet owner, I wish we could! I wish I had had cameras on in the main area just to see what the heck happened in my home!
Arrived home recently to a dirty home, filthy kitchen, gross bathrooms, microwave that had some sort of food explosion in it, grease all over stove and walls, fur balls in corners, etc. Sitters had rearranged furniture, left windows open (it’s 97 degrees here!), had water running in one of the master bath sinks (!thankfully the stopper was not closed!), items removed from locations and not returned, lights left on in closets, etc.
I made a point of having a very clean home before the sitter arrived. I also requested a grocery list from the sitters, and did the grocery shopping so they could settle in right away and not have to run out for milk, bread, etc. I did what I felt was right for the sitters coming to stay in my home with my fur babies.
I did let them know of my desire for a clean home upon arrival. They told me it’s part of the Trusted Housesitter rules and it would be clean.
It was not.
But, the worst part, my dog, a 65 pound mix, is missing all fur around her front snout, and it appears she had burned herself around the mouth and had blisters on her gums and roof of mouth that are healing.
Housesitters say they don’t know what happened.
I did not express blame to them, I only asked if my dog had gotten into something?
From the looks of it, my dog either drank a very hot liquid (the sitters did boil up some chicken breast that I had left for my dog to be used as treats, so perhaps they gave it to her with the hot liquid?), or somehow my dog burned herself, but the sitters say they know nothing.
Either way, my dog is injured, and I don’t know how.
Then there are all the blood spots in my home. The sitters brought their own dog, which I was fine with. Both dogs got along well, and my cats adapted well after a couple of days.
Speculation only, but I think their dog went into heat though while she was here. The blood spots throughout the house are indicative of a female dog in heat. I don’t care if their dog went into heat, but I do care the way the blood around my house was handled.
I intially asked the sitter if her dog had injured herself, since I found blood throughout the house and my animals did not have any fresh cuts on them. The sitter said oh, their dog maybe cut her paw, or maybe caught her her nail on something.
It wasn’t until later, when I started walking around my home, that I realized the blood was throughout my home, and was most likely from a dog in heat. The blood was not in the area where my dog spends her time.
I would have appreciated honesty. I would not be upset if there had just been an “I am sorry, xyz happened”.
Of course, if the housesitter had washed the floors with the Swiffer WetJet there would not have been any blood spots. But, the sitter did not clean the house before we arrived home.
I am now cleaning all rooms in my house, since they made use of every room in my 4 bedroom home, and I also have to clean the carpets due to the blood.
When we arrived home, the sitter’s dog was in their car already, and when I asked to say goodbye to their dog, I was told it was easier for her to be isolated to prepare for their drive back home. I thought it was odd, but figured they knew their dog’s needs better than I did.
I hadn’t had a look at my house yet at that point.
If my cameras had been on, I would know more of what happened in my home.
I am very angry. I am ready to leave an honest review of the sitter, which will be an honest but negative review, but my husband says I don’t have proof of anything but a dirty house, everything is speculation, and I should let it slide because the sitters will probably retaliate in some way, it won’t go well, and we will never have anyone that wants to sit for us again.
I know, I should have taken pictures. I had been in transit for over 24 hours, without sleep, and all I wanted was to shower and go to bed (which the sitter had been told both in phone interviews and in person, and sitters had agreed the house would be clean).
I really wish homeowners had a way to protect their pets and homes.
I did contact THS. I was told I could lodge a formal complaint, but I have no dated pictures of the home and dog, upon arrival as all I could think of at the time was “clean house and take care of my dog”, and truly my husband is correct, it is all speculation.
I did request a refund of the money I paid for the premium membership, but I was told it is past 14 days and I am not able to have a refund. I hightly doubt I will use THS again though.
How do other homeowners protect their pets and homes? Is leaving a negative review really the best course of action, or did you fear retaliation?