How long should a sitter's response take?

As a Sitter, if the HO does not respond within 48 hours, I cancel.


I agree with all that has been previously said. However as a nomadic sitter I have recently been in the situation where I had no internet for several days and no way of accessing any. It’s not often that happens, but it has happened to me :-). Otherwise we always, always respond as soon as we see a message.

We’ve discussed this quite a lot on the Forum and, of course, it’s impossible to answer as everyone is different.
I’m a sitter and have had exactly the same scenarios as you with owners. Some people are discourteous, and the same happens when you apply for jobs….sometimes you just hear nothing at all. I always respond quickly.
I’m guessing you may have reached out to some sitters, is that right? They should of course reply but have you checked their calendars, before inviting them to sit, to see if they’re available for your dates? Calendars aren’t always up to date though as we can’t input other non- availability.
Hope this helps. Please don’t think ill of all sitters as it’s only a small minority of sitters and owners who forget their manners!

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Thanks for all the comments, I do ask that sitters respond as soon as possible to advise one way or the other, and if they decline, I always thank them for their prompt response.
I also check calendars, but as many have said in another post, calendars are regularly not updated, so on some occasions, if they are not scored out, then will enquire.
Looks like my two will be going into kennels for both my June and July trips, as I can’t keep the kennels hanging on, and feel bad if I cancel them close to the travel date if a sitter comes forward.
Which again brings me back to my other quandary, paying kennel fees and keeping membership where I am not getting the benefit of any sitters is expensive, especially at the moment when everything is costing so much more…

That’s such a shame if you’ve got to resort to kennels which will cost you way more than having sitters in your home, as you know. But, sadly, there’s no guarantee that you will find sitters although it looks like you’ve tried hard enough. So sorry for you

Hi @ellieh I would suggest you take advantage of getting constructive feedback from forum members by embedding a link to your listing in your forum username. Quite a few owners have recently come back to the forum, sharing their success stories and giving credit to the tweaks they made making all the difference. Members are here to support each other and share their tips. It’s a great sharing community, available to you. Please consider that option.

That would be hilarious if it wasn’t quite shocking. Are you going to share what was said. ? just being nosey. :blush:

Thanks, I have done that now (I think!) but assume I can only post one set of dates at a time this way…

This was the message:

SORRY I DID NOT CLOSE THIS OUT….Thanks for your application

I think the HO posted a new listing and realized they never closed their listing from 2 years ago.

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Hi @ellieh Your link wasn’t working properly but @Angela-HeadOfCommunity has fixed it. However, it shows as no sitter needed. Is that correct? If not, please direct message Angela and she will work with you to figure things out. In case you’re not familiar with direct messaging, click on her @ name and then click on the green message icon, that looks like the one below.

Screen Shot 2022-05-20 at 10.59.17 AM

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ellieh, your sit sounds wonderful but I cannot see any house or pet pictures on the app?
It is unfortunate that your previous sitters have not left informative reviews as that also helps draw new applicants in.


@Kootenaigirl I think the link in @ellieh profile was broken … it should be fixed now

Hi, thanks for that. Apparently it’s fixed now, but I can’t view as a potential sitter. Would you mind having a look at it again to see if the feedback reviews and dates are now showing. Need sitter from 7-14 June and 16-27 July. Thanks

Hi, the two sitters I had both left nice reviews, not sure what is happening there. My welcome pack should also be there, and lots of pictures of house and dogs. Will have to see what’s gone wrong. I didn’t think I was too bad technology wise, but it appears that’s not the case…

Mystery solved, they had your link initially showing someone else’s home. It is now showing your home so all your pictures, dates etc are all showing fine. Love your dog pics.
Obviously you are looking for sitters who don’t mind getting up early to let the dogs out and that will of course will rule some people out but lots don’t mind that.
Hope you find the right sitter soon.

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They are improving, when we first came back and there were 3 of them, they were getting me up around 4!!! Ironically, it was the sitters at Christmas that cured them of that… maybe I need to get eye masks for them, as it’s the light mornings that is getting them up early now, winter is a different story… as African dogs, they don’t like the cold and wet!

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The welcome pack is only viewable once you share it with confirmed sitters I believe.

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Thanks, I had forgotten that!

That’s fine as long as they read it in the first place, as above I’ve also had the experience on several occasions where owners have placed a sit but never read my response :flushed:

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I never have my phone far from me so I usually reply within the hour, if not sooner :joy: Except when I’m sleeping of course hahahaha! Even if I don’t get the sit, I always reply to thank them for considering me. It’s all about old fashioned manners.