Hugely increased electricity bill

@MurphyW, i realise this was not a sit arranged via this site, and note you say you’ll use a THS sitter in future, but please be aware that the best sits happen when both pet parents and sitters are mutually considerate and appreciative.

You"ve expressed dissatisfaction at the ‘service’ you’ve received, and your main issue of contention seems to be that the energy consumption far exceeded your usual costs over the 6 weeks duration of your sit.

You mention thst your sitter had just put a washload on when you returned, despite being asked to use the programme delay. Did you mention this to her, upon witnessing it? Was it her own personal items or the bedlinen, or towels?

You say your home is a farmhouse by the sea and that you asked the sitter to use 2 heaters (you had hoped she’d use one at a time) instead of the central heating, despite that this was a winter sit over a considerable period. Our experience of doing sits in farmhouses is that - unless comprehensively renovated - they are cold and draughty places, even when the central heating is on. To expect a sitter to manage, by using one heater at a time (and thereby limiting any potential for comfort to a single room) seems both unrealistic and thoughtless.

You state that your sitter waited in for an engineer. Please be aware that sits facilitated via THS do not allow for the presence of third parties - including tradespeople - once a sit has commenced.

You say the sitter left 2 beds unmade, do you mean the bedding had been washed but beds not made up? We always strip the bed and wash the bedlinen on our day of departure, but there’s not always time to make it up again.

You also state the sitter dispatched 3 parcels for you whilst you were away. This can be agreed as a favour but please be aware that it’s not an obligstion for sitters.

Your comment of ‘… please respect your host’s requests and be sensible’ will doubtless be considered rude and patronising by experienced sitters on this forum. It really is imperative that hosts clearly state sitter responsibilities in their listings and, since you expect a sitter to utilise just one heater at a time, during winter, this should also be stated in the home particulars. It’s all about informed choice and you’re much more likely to attract the kind of sitters you’re looking for if you set out expectations clearly at the onset.

Of course nobody on here would condone leaving a sit home in an untidy or dirty state, just as no sitter would expect to find an untidy or dirty home on arrival, but it seems there are wider issues at play, here. Good communication and - dare I say it - TRUST, are vital components for a good housesit. This is a mutually beneficial agreement, not a service.

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I too tell sitters to keep themselves comfortable, and I consider it a win for me, too. The last thing I want is someone taking care of my pets who has a headache from being too chilly all the time or is lethargic from being overheated.

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Could not agree with this more! If you’re abstractly “hoping” that a sitter will do this or not do that, then you’ve already missed the opportunity to communicate at the outset. We all have different standards and expectations; house sitting works best when these align between all parties. But if one person is trying to divine what the other wants/needs/expects, it’s simply not going to work well.

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@MurphyW – Welcome to the forum. You can see that we are an opinionated bunch. I do hope you will use THS in the future as there are many wonderful (and some not so wonderful) sitters available, far beyond those of us who frequent the forum.

By setting clear expectations, and vetting the right sitter, you will have good experiences in the future.

I am sympathetic to the utility usage issue. Generally I try to not overuse electricity, water etc. While it is true that a professional sitter would cost more, it feels wrong to saddle a big bill on someone. The unauthorized guest and messiness are just plain uncceptable.

I think you will find many sitters to be considerate and I find many hosts to be considerate and generous too. It is a wonderful community. Welcome!

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Perhaps should consider hiring a professional sitter in future - when you’re paying for a service and have a contract in place then you’re fully entitled to have your expectations met.
You clearly undervalue the service provided by reliable sitter.

If you want to be 100% certain that everything in your home is as you left it, and that you don’t have some unexpected extra costs, you could better put your pets at your friends home, or in a boarding home next time if you go away.
Than nobody is in your house, so nobody would change anything.
It would spare you from the irritations you now have after a holiday/ getaway and gives you a relaxed “come home”.

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Hi, firstly, I’ve read all the other comments and on the whole agree with most of them. We always went away in the winter months until 18 months ago when we were ‘gifted’ (:roll_eyes:) 2 cats! We stopped because we don’t want to have to leave a sitter looking after our home (they can’t go into cattery for valid reasons) because of the huge electricity & gas increases. I wouldn’t dream of leaving electric heaters for sitters, I wouldn’t use them and wouldn’t expect anyone else to although a log fire……! We use the heating sparingly and blankets but wouldn’t expect anyone else to. I honestly think the answer is not to go away in the winter months….sorry. I think you’ll just have to swallow the elec bills and messy house but I’d give a review if that’s possible even if it’s verbal?

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Even if she felt there were chores to do, they were minimal compared to having free accommodation for six weeks. Leaving the house in a mess is completely unprofessional.

@PurolHuf welcome to the forum.

If the sitter had people staying without host’s permission that is not acceptable. THS has a third party policy that no one other than the sitter should visit the sit ( unless owner has given permission ) members can raise a member dispute with Trusted House Sitters (THS) about this .

THS don’t read or respond to the forum . To contact member services directly e-mail
Support@trustedhousesitters.com.

Sitters aren’t professional cleaners but should leave the house as clean as they find it - in a review of a sitter - there is a category for “Clean & Tidy “ where an owner can rate & comment on this .

Any payments for utilities should be discussed and agreed a sit is confirmed . The listing should state that the log fire is the main source of heating and that the central heating should not be used .

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I agree with everything @Silversitters has said. However, if a listing details central heating as an amenity, sitters should be allowed to use it and to be comfortably warm whilst caring for pets and home.

It is quite outrageous to expect sitters to stay in a cold home and use a single heater during colder months. Hosts who cannot - or prefer not to - afford to adequately heat their property for their period of absence should potentially consider other avenues for provision of pet care and home security.

It seems that @MurphyW hasen’t grasped the mutually beneficial ethos of house sitting.

You omit to acknowledge that hosts receive ‘free’ pet care and home security, @PurolHuf . Everybody benefits.

This is not to negate the problem aspects mentioned relating to cleanliness, but rather to point out that pet parents who expect sitters to manage sits with the use of a single heater during winter months do not portray themselves as considerate or hospitable.

It contravenes THS terms and conditions to make a retrospective claim for utilities. If a contribution to energy bills is required, it must be stated in the original listing.

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There was never a THS listing. @PurolHuf responding to an old post /thread from @MurphyW ?

Apparently, original thread was experience OP had with a non THS sitter/friend they arranged, not via making a THS listing who then left their home not sufficiently clean. higher heating costs experienced more than typical or expected by HO. Not sure why the op posted on the THS forum in first place; other than maybe to guide a future listing description, and expectations.

OP should be certain to read T and C and policy to be certain understands the principal of beneficial exchange and what is unlikely to be acceptable to most sitters.

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:100: percent agree with @Elsa1 on this old thread

In my view— some difference in heating or AC is an appropriate acceptable “cost” of an exchange such as this

I keep my house on a perimenopausal meat locker like temperature! I would never expect my bills to be the same as when I’m home even for a frugal HS! If I can afford to be away? Generally speaking, I’d just deal with it.

If a long sit ~> 4 weeks…. And this is a HO concern - pull out your bills, share what’s typical- average cost/units - add a buffer, and make a clear fair budget together BEFORE the sit so everyone clear and in agreement with plan- in accordance with THS policy. After the fact, unfair complaints of unconveyed expectations are frustrating at best- and hubris.

As everyone has shared here—> indeed: leaving anyplace dirty ( dirtier!) for someone else and not cleaning after oneself is just unacceptable and rude.

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Not sure why this old thread has been resurrected but here goes … when comparing the usage between the HO and the sitter, you need to be comparing the units used and not the dollar amounts. The increase could be largely attributable to inflation.

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I love that “perimenopausal meat locker”. Phrase of the day @Halifax23 #tickledmepink

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I responded, not realising it was an old thread :rofl:. I’ve subsequently edited my post to make it more generic, since these issues are still relevant.

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Even the dollar amounts are uncertain here. With an increase from £130 to “over” £400, £300 should probably cover the leap more than “partly” .

What I find most surprising about this post is that the big issue seems to be the increased electricity bill when there’s a general consensus that what’s totally unacceptable is having unauthorized guests and leaving beds unmade and a dirty house.

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Probably because that’s the title of the thread? :rofl:

That’s what I mean.
The OP chose to open a thread with this title and focus on that as the big issue, while the rest of posters, both sitters and HOs, find the problem is not there.
IMHO, this (old) thread illustrates how we value different things and how that can be reflected on the reviews, regardless the categories set.

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And that the sit was not even THS. (although the response to issues likely would be same same?)

If this had been a THS sit and the host had noted in their listing that central heating wouldn’t be offered, I’d avoid the sit without hesitation. Many sitters would.

Otherwise, if the host had surprised me on arrival and said central heating wouldn’t be available, I’d leave before their trip started. That’s because if someone can’t provide a comfortable home and proper heating or cooling, they don’t deserve a voluntary sitter.

Why would a voluntary sitter spend time and effort, as well as travel costs, to sit and be cold (or hot)? Personally, I’d rather stay home comfortably if those were the only sits available on Earth. Fortunately, there are many sits with reasonable hosts, who understand the value of a THS exchange.

As for leaving a home as clean as it was handed over, that’s what any decent house guest or sitter should do as a basic courtesy, IMO. Even if a friend or acquaintance had loaned me their home outside of THS, I’d do that without being asked.

If someone is washing linens before their departure, it would likely happen during peak hours, since many sitters sleep till morning, then wash before leaving. If a host doesn’t want that, they can specify that they’ll wash the linens.

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