@Roxy, welcome to THS Forum. @WeRPAWsome has given some great questions.
Our whole approach to video calls has evolved materially through experience. Initially we had employer-employee mindset and let PP ask us questions in manner of a reactive interview. We found that ineffective as we encountered surprises, on topics that we had not asked about. Ugh. We now proactively approach video calls as peer-peer exploratory conversation on preset topics … situation/travel (where, booked, PP dates, HS dates, etc) and on pets (details, care, exercise, food, medication, typical weekday/weekend day, etc).
We find that PP ask us surprisingly few questions during video call
. After our proactive conversation steering, most PP have gained comfort that we have experience and diligence … and we have gained info to assess fit, opportunity and appetite to aid our decision to confirm any offered sit ![]()
But some PP have specific needs and should seek related info. Could be pet medication (we’ve had a few of those) or property quirks (location, facilities, community) or travel logistics (specific dates, vehicle). Questions probably vary depending on housesit duration (3 night vs 3 months) and other factors.