I hope OP takes this advice. I agree, such a nonsense review makes the HO look ridiculous. They won’t get good people after this. Don’t bother trying to respond to crazy.
Any reasonable HO would see that review about you and think how good you must be to tolerate nonsense for the benefit of a pet.
Thanks – I’ll take a couple days to formulate a super-calm response The litter box was cleaned, especially as in the 8-9 days there was two instances of poop and tiny pee because they are mostly outdoor cats and I was even told “you probably won’t see anything in there anyway as only in an urgent situation during the night while the flap is locked and one has a desperate need” I’ve had sits with 25 cats and seven litter boxes with no issues – plus I had something like 10 litter boxes at my shelter being used by 54 kittens! Seriously not adverse to cleaning litter!
They’re not new at all – premium members, tons of sitters all given 5-stars (and vice-versa). In our conversations, I told them that as a full-time sitter with no car, I travel extensively and have lived solo in nine countries, traveling solo, etc. I sent them photos of my hiking some of the trails by their house that go uphill, etc., so they know I am quite active. I have no idea where their comment(s) come/came from. Perhaps from me jokingly groaning once getting out of the car saying “man, these old knees aren’t what they used to be!” and laughing. They never asked any questions nor intimated anything about anything.
Am I misconstruing? “We also had some worries about her mobility and general ability to manage the practical aspects of the sit, such as getting down to floor level for cleaning and litter maintenance”.
Why in the blazing heck do they even care about the curtains open or shut to begin with. That seems like the most trivial thing I’ve ever heard on here!
This is pure speculation on my part but, given the facts that OP says they only closed curtains at night ad there’s a mention about curtains not being open, it seems they might not be fully open and that would interfere with someone wanting to follow every movement, be it through cameras or “neighbours surveillance”
I don’t think that’s too bad. If there weren’t any issues it just proves you’re honest and they go over the top for nothing. It also proves they’re weird. They were sharing meals with you and then they go and write about the way you kept their curtains!
I wouldn’t worry about it. As a HO, I would read the HO review of you and quickly determine you were stuck dealing with unreasonable HOs (curtains were closed? that’s an issue? seriously?!?!) and disregard it.
So just leave a brief factual response, then onward and upwards…