After being sitters for around 5 years we only recently discovered that TH owners aren’t security checked/vetted anywhere near as much as sitters are and this really worries us…
Knowing that we could be about to live in a strangers home that hasn’t really had any background checks is quite a concern and I’m sure many other sitters are also not aware of this as we always assumed they were checked as thoroughly too. I mentioned this to Customer Services around 6 weeks ago who said they would relay it to other teams.
Please could you advise what action you are taking to ensure all owners are also fully vetted? Sitter safety is important too!