Hi @jenniferML7 I really am sorry to hear that you had so many cancelations right off that start. If the reasons the sitters gave don’t sound like emergencies then please send them to Membership Services right away as these do need to get documented.
In regards to sits being booked with overlapping dates please read this thread as I think it will give you some important information.
As a few of our members already mentioned the only way a sit can get officially canceled is for the homeowner to cancel it on their end. If the sit never gets canceled then those dates for sitter will continue to show they are booked. Likewise, as I wrote before you will be unable to book another sitter until you cancel the sit. This is why it is important for homeowners to let membership services know when a cancelation occurs so that it can properly get documented.